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Training that changeswhat people do.

Finding the real gap, writing objectives you can observe, budgeting practice over content, and measuring something better than whether they enjoyed it.

Open with the gap, One idea at a time, Show, then do, Feedback while it is fresh, Real cases, not invented ones, Cut content, never practice

Deliver

On the day, the job is to protect the practice from the content.

A 90-minute skills session (example)

Forty of the ninety minutes are the learner working, which is the 40% floor met. Input is twenty-five minutes across two blocks, never in one stretch.

00:005 minWhy this, why now: the gap, in their language
00:055 minThe objective, and how they will know they got there
00:1010 minRecall: what do they already know? Surface it first
00:2015 minInput: the model or method, one idea at a time
00:3510 minWorked example, done in front of them
00:4520 minThey do it: the first practice, on a safe case
01:0510 minFeedback on the practice, common errors named
01:1510 minSecond practice, on their own real work
01:255 minCommitment: what they will apply, and when
01:30End. Follow-up is scheduled, not hoped for

A question with a right answer, Everyone answers at once, Anonymous by default, See the split before you move on, Reteach the part that missed

Check it landed

“Does that make sense?” is answered by the people it already made sense to.

Top questions

Anonymous · Live
  1. 01

    How do we prove this changed anything?

    27
  2. 02

    What if my manager does not reinforce it?

    19
  3. 03

    Can we practise on our own backlog?

    11

Send it the same day, Schedule the second touch, Retrieval, not re-reading, One thing for managers to reinforce, Spacing beats length, Measure at level 3

Make it stick

A single session is an event. What follows it decides whether it was training.

Six common mistakes, and the fix

Training a problem that is not a skills gap

If the cause is process, tooling or incentives, training will not fix it and will get blamed.

Objectives written as “understand X”

You cannot observe understanding. Use apply, diagnose, produce, something you can watch.

Filling the time with content

Content is the cheap part. Practice is what transfers, and it is what gets cut first.

One session, no follow-up

A single event loses most of its effect within days. Schedule the second touch before the first.

Measuring with a happy sheet

Reaction scores tell you if people enjoyed it, not whether anything changed. Go to level 3.

Same material for beginners and experts

Split the group or differentiate the practice. One pace fails both ends of the room.

Where Diaposi fits

The design work above is yours. Two parts are hard to do live in a room of any size: checking that something landed, and producing material people will actually revise from.

Comprehension checks

Ten-second polls between blocks, everyone answering at once.

Anonymous confusion

Nobody has to admit in front of their manager that they are lost.

Live pace signal

A score for the room, so you slow down while it still helps.

Take-home material

Deck, their notes and their flags: the thing the follow-up runs on.

The second touch

Rerun the check weeks later and compare it against the day itself.

Training is designed. Behaviour change is earned.

Bring the deck you already run. Check what landed while you can still act on it, and everyone leaves with something to revise from.

The report a trainer sends afterwards

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